Last updated: July 16, 2026
Welcome to AURORA-MOB. By accessing or using our website, APIs, CDN services, cloud communication platform, and any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Services.
You represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement.
To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Certain features may require enterprise verification. You agree to provide any documentation reasonably requested for verification purposes. AURORA-MOB reserves the right to approve or deny enterprise verification at its sole discretion.
AURORA-MOB provides content delivery network services including but not limited to: content caching, edge delivery, DDoS protection, SSL/TLS termination, image optimization, and related infrastructure services.
AURORA-MOB provides cloud communication services including but not limited to: real-time messaging, voice and video calling, SMS messaging, push notifications, chat SDKs, and related communication infrastructure.
We strive to provide high availability but do not guarantee that the Services will be uninterrupted or error-free. Service Level Agreements (SLAs) are available for enterprise plans and are incorporated into these Terms by reference.
You agree not to use the Services for any unlawful purpose or in violation of these Terms. Prohibited activities include but are not limited to:
Fees for the Services are based on the pricing plan you select. You agree to pay all fees in accordance with the applicable pricing terms. All fees are non-refundable except as expressly provided in these Terms or required by applicable law.
Billing is conducted on a monthly or annual basis as specified in your plan. You authorize AURORA-MOB to charge your payment method for all fees incurred. Overdue amounts may result in suspension or termination of Services.
Fees are exclusive of applicable taxes, duties, and governmental assessments. You are responsible for any sales, use, value-added, withholding, or similar taxes applicable to your use of the Services.
The Services, including all software, technology, documentation, branding, and content provided by AURORA-MOB, are the exclusive property of AURORA-MOB and its licensors. These Terms do not grant you any right, title, or interest in the Services except the limited right to use them as described herein.
You retain all rights to the content you transmit, store, or process through the Services ("Your Content"). By using the Services, you grant AURORA-MOB a limited, non-exclusive license to process Your Content solely as necessary to provide the Services.
Any suggestions, feedback, or ideas you provide regarding the Services may be used by AURORA-MOB without restriction or obligation to you.
Our collection and use of personal information is governed by our Privacy Policy. You agree that AURORA-MOB may process data as described in the Privacy Policy. If you are subject to GDPR, a Data Processing Addendum (DPA) is available upon request.
The Services may integrate with or link to third-party services, websites, APIs, or software. AURORA-MOB does not control and is not responsible for third-party services. Your use of third-party services is subject to their terms and privacy policies.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AURORA-MOB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES.
AURORA-MOB'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO AURORA-MOB IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless AURORA-MOB and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Services, Your Content, or your violation of these Terms.
You may terminate your account at any time by providing notice through your account dashboard or by contacting our support team. Termination will be effective at the end of your current billing period.
We may suspend or terminate your access to the Services at any time, with or without cause, upon reasonable notice. We may immediately suspend or terminate your account if you violate these Terms or applicable law.
Upon termination, your right to use the Services will cease immediately. We will provide a reasonable opportunity to export Your Content (typically 30 days) before deleting it from our systems.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use of the Services after such notification constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in San Francisco, California.
These Terms, together with our Privacy Policy and any applicable SLA or DPA, constitute the entire agreement between you and AURORA-MOB regarding the Services.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. AURORA-MOB may assign these Terms without restriction.
For questions about these Terms, please contact us at:
AURORA-MOB
Email: legal@velocix.com
Address: 100 Technology Drive, Suite 500, San Francisco, CA 94105, United States